Software Guide

Software compatibility and support expectations

Validate operating system, browser, mobile, and administrative software standards before implementation or expansion.

Supported access environment

  • Current vendor-supported operating systems for workstations and agency-managed mobile devices.
  • Modern Chromium-based browsers, Firefox ESR or current release, and supported Safari versions where applicable.
  • Managed patching and browser update policy across all operational users.
  • PDF viewing, multi-factor authentication tooling, and agency-approved security controls.

Client and mobile considerations

Desktop

  • Standardized browser configuration.
  • JavaScript enabled for shared runtime features.
  • Agency-owned update and extension governance.

Mobile

  • Supported iOS and Android releases.
  • Managed device enrollment and secure unlock methods.
  • Offline-capable field workflows where required.

Deployment model implications

  • Hosted deployments focus on client readiness, identity integration, and browser support.
  • Hybrid deployments may require connector services, gateway agents, or approved middleware.
  • Controlled local deployments introduce database, runtime, backup, and monitoring ownership.

Need a compatibility review?

We can validate your workstation, mobile, browser, and administrative software standards before rollout and flag the gaps that matter most.